TERMS AND CONDITIONS

The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by Little Elephant GmbH d.b.a. MyBestSelf Coaching & Community (“we” or “us”). Please ensure you have read and understand the following:

1.     Acceptance of terms and conditions

By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”), and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors, and any other person attending the Workshop on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation

2.     Payment

The fee for attending the Workshop (“Registration Fee”) will be as stated on the registration form for the relevant Workshop from time to time. Prices are exclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event prior to the date of the Workshop. If payment is not received within 7 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions as we think fit.

3.     Refunds

All tickets for the Workshop shall be non-refundable except as set out in paragraphs 4 and 5 below. However, if you are unable to attend the Workshop for any reason, you may email us at support@mybestself.fit to provide us with the name of a substitute to attend the Workshop on your behalf, and on receipt of this email we shall make such substitution and allow the substitute access to the Workshop. At our discretion, we may charge an administration fee of up to CHF50 for making such a substitution.

If you cannot attend the workshop you registered for, you can hold your registration for the next scheduled workshop. Simply notify us in advance, and we will transfer your registration accordingly. Our policy allows for one transfer of registration to the next scheduled workshop. If you cannot attend the workshop you transferred to, we recommend contacting support@mybestself.fit to discuss your situation further and explore available options.

If you do not attend the workshop without prior notice or cancellation, you will not be entitled to any refund.

Please note that our refund policy is subject to change. We encourage you to review the specific refund terms and conditions outlined during the registration process or contact our customer support for any additional inquiries. We strive to provide a fair and flexible refund policy that considers the needs of our valued participants.

4.     Cancellation

There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us, and we will make every effort to provide you with such a refund within 60 days of the date of cancellation.

If you decide to cancel your registration, you may do so up to 7 days before the workshop start date. In this case, you will be eligible for a full refund of your Registration Fee.

If you need to cancel your registration within the 7 days leading up to the workshop, a 50% refund of the registration fee will be provided.

5.     Postponement or change to venue

There may be circumstances in which we need to postpone the Workshop or change the venue at which Workshop is to be held, and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than six months after the publicized date of the Workshop or the replacement venue is more than 100 kilometers away from the publicized venue, you may cancel your ticket by emailing us at support@mybestself.fit, and we shall provide you with a full refund.

6.     Liability and Disclaimer – important, you must read this

Our sole liability in relation to any cancellation, postponement, or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.

In providing this workshop, no person is acting as your healthcare provider. We are providing you with guidance, education, and entertainment.

7.     Your obligations

If you act in any way which, in our opinion, is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop, and we shall not be liable to refund your Registration Fee or any other payment.

You must always comply with the venue's health and safety policy. You must comply with all requests from us or the venue concerning health and safety, and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.

You shall not cause any damage to any part of the venue (including outside areas and all inside walls, flooring, fixtures, and fittings). You are solely liable for any damage caused by you, your employees, contractors, sub-contractors, and agents to any such area of the venue. You shall fully reimburse us in relation to any damage so caused.

You must keep your personal belongings with you at all times, and we accept no liability for any damage to, loss of, or theft of any of your belongings or other items brought to the Workshop by you.

8.     Promotional materials and materials at the Workshop

You agree that we may include your details in any promotional materials relating to the Workshop and/or any materials used at the Workshop. We are not liable for errors or omissions contained in such information.

Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop (including course notes, slides, brochures, articles, and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.

We reserve the right to change the published program (including the publicized speakers) or materials as we think fit.

9.     Photography and filming

We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent.

10. Data protection

We will communicate with you using the contact details provided on the Registration Form for the purposes of the Workshop. You agree that we may send your personal data outside of the European Economic Area (for example, to our CRM system providers). We shall be entitled to pass on all your contact details to the workshop contractors.

11.   Tickets

We shall not send you tickets for the workshop. We will have your name on the attendee list, and if you have paid the Registration Fee, you shall be provided access to the Workshop.

12.   Travel, accommodation, and refreshments

You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Workshop. If you are late at the workshop or prevented from attending the Workshop due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Workshop until you arrive. Lunch and light refreshments shall be provided.

13.   Disability, medical conditions, and dietary requirements

If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at support@mybestself.fit as soon as possible and in any workshop at least two weeks before the date of the Workshop.

14.   Limitations of Liability

Whilst we take every reasonable precaution to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation, or any other liability for which it is unlawful to exclude or limit liability.

Our total liability for any matter arising out of the Contract shall, in all circumstances, be limited to the price paid by you for the Workshop, and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

15.   Governing law

Switzerland Law shall govern these Terms, and you hereby submit to the exclusive jurisdiction of the Switzerland Courts.